For general questions only, please use one of the email addresses below and submit your inquiry.
Please do not communicate personal health information in your email.
If you have specific questions about claims, plan coverage, etc., please send a secure, private message through your MyHealthPlan member portal. This portal allows you to securely provide personal health information.
Call: 541-768-7866 or 866-768-7250 (TTY 800-735-2900).
From Oct. 1 to March 31, Customer Service is available every day of the week from 8 a.m. to 8 p.m. for Samaritan Advantage members only.
Call: 541-768-7865 or 800-203-0325 (TTY 800-735-2900).
Call: 541-768-7864 or 800-203-0360 (TTY 800-735-2900).
Call: 541-768-7863 or 866-203-3435 (TTY 800-735-2900).
Provider Relations is available from 8 a.m. to 5 p.m., Monday through Friday.
Call or email Provider Relations at [email protected].
Office: 541-768-5207Toll free: 888-435-2396
Please note: This email inbox is not monitored for member inquiries. If you are a member of one of our health plans and require Customer Service assistance, please refer to the member instructions above.
Our new Broker Support Team is improving our processes and technology to better serve our brokers. One of those enhancements is a new shared inbox, which will improve our response time.
In the future, please reach out with any questions, comments or concerns to [email protected] or call us at 541-768-7578.
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