When you join Samaritan Health Plans, you will receive two cards — your Member ID card and a Benefits Mastercard. Advantage members can also earn an additional Rewards & Incentives Mastercard for completing preventive services. Let’s explore each of these cards further:
Keep your Member ID card with you and present it when seeking medical, dental, vision, hearing or prescription services. It includes your member ID number and plan name.
Use this prepaid debit card to pay for certain dental, vision, hearing and over-the-counter items. You’ll receive this card automatically upon joining our plan.
Earn cash rewards for seeing your primary care provider and staying current on preventive health services. These rewards will be loaded onto your Benefits Mastercard®.
Due to high call volume, the OTC store is experiencing long hold times. We recommend placing OTC orders through the website at samaritanotc.com.
Review your member rights, learn how to file a grievance, find additional resources and more.
Prior Authorizations may be needed for some health services. The health plan uses guidelines/rules to review prior authorization requests. Guideline/rule resources can be accessed using the links below.
Take advantage of this annual opportunity to have a one-on-one with your medical provider to discuss your health. Medicare fully covers your wellness visit.
The visit includes:
(This phone number is only for scheduling Medicare annual wellness visits.)
When you have health questions, the Nurse Advice Line is available 24/7 to help you – as a service to Samaritan Health Plans members.
Call toll free: 844-219-3816 (TTY 800-735-2900)
For emergencies, call 911 immediately.
Your member portal, MyHealthPlan, provides you with secure, 24/7 access to valuable information about your health plan benefits. Visit today to view:
We hope these resources can help you to maintain your physical and mental health, prevent disease and manage chronic conditions.
Page updated 12/05/2024
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