Manage & Pay Your Bill Online

Billing Notices

Social Security Medicare premium withholding, also known as SSA, may take up to 90 days to take effect.
Please pay the January, February, and potentially other month’s premiums as they come due. Members will receive notification from us that the SSA Medicare premium withhold has been confirmed and at that point, you can discontinue paying your premiums.

March premiums can be paid by March 31, 2024, without penalty.
For our new and existing members, we do not terminate coverage for lack of payment on the first month. For those enrolled in auto pay, the next automatic payment processing date is March 5. Please allow a couple of days for the payment to show up on your bank account or credit card transaction activity.

Close up image of a laptop computer and someone paying bills

More Payment Options Available

Manage and pay your premiums online using a new service — InstaMed. When you sign up, you will be able to view your statements, change or update your payment method and set up notifications. Create an account on the InstaMed portal to get started.

Logging Into InstaMed for the First Time?

To create an account with InstaMed, you’ll need your statement or your member ID card available. Once you’re on the InstaMed portal login page (see link above), click sign up and then enter your information to set up your account.

Why Should You Sign up?

  • To access your current and past statements
  • To pay your premium bill or set up a recurring payment
  • To easily see your payment, bill history and balance 24/7 
  • To manage your communication preferences
  • To securely save and update your payment method for easy future payments
  • To go green with paperless statements

Who Can Sign up?

 If you’re a Samaritan Advantage member or Employer Group administrator, you can sign up for InstaMed and start paying your premiums online.

Who Should You Contact for Questions?

For help with creating or accessing your online account, contact InstaMed at 866-467-8263, Monday through Friday, 4 a.m. to 6 p.m., or email support@instamed.com.

For questions about your bill, please call Customer Service at 541-768-4550 or 800-832-4580 (TTY 800-735-2900), Monday through Friday, 8 a.m. to 8 p.m., or Contact Us online. 

Who Is InstaMed? 

InstaMed processes tens of billions of dollars in health care payments annually. They are independently certified and audited at the highest levels for both health care and payment processing.

Page Updated 12/28/2023

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