For general questions only, please use one of the email addresses below and submit your inquiry.
Please do not communicate personal health information in your email.
If you have specific questions about claims, plan coverage, etc., please send a secure, private message through your MyHealthPlan member portal. This portal allows you to safely provide personal health information.
You may also call Customer Service from 8 a.m. to 8 p.m., Monday through Friday.
| IHN-CCO | Samaritan Advantage | Choice & Employer Group |
|---|---|---|
| Local: 541-768-7863 |
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| Toll free: 866-203-3435 |
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| TTY: 800-735-2900 |
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Call or email Provider Relations at SHPprovider@samhealth.org.
Please note: This email inbox is not monitored for member inquiries. If you are a member and require Customer Service assistance, please refer to the member instructions above.
Provider Relations is available from 8 a.m. to 5 p.m., Monday through Friday.
Office: 541-768-5207
Toll free: 888-435-2396
Our new Broker Support Team is improving our processes and technology to better serve our brokers. One of those enhancements is a new shared inbox, which will improve our response time.
In the future, please reach out with any questions, comments or concerns to SHPBrokerSupport@samhealth.org or call us at 541-768-7578.
2300 NW Walnut Blvd. Corvallis, OR 97330
Lobby hours are Monday through Friday, from 8 a.m. to 5 p.m.
Sales agents are available from 8:30 a.m. to
5 p.m., Monday through Friday.
Customer Service is available from 8 a.m. to 8 p.m., Monday through Friday.
Samaritan Advantage Plans members only: From Oct. 1 to March 31, Customer Service is available daily from 8 a.m. to 8 p.m.
Office: 541-768-4550
Toll free: 800-832-4580
TTY: 800-735-2900
Provider Relations is available from 8 a.m. to
5 p.m., Monday through Friday.
Office: 541-768-5207
Toll free: 888-435-2396
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