Your 2025 Benefits Mastercard® has been mailed. If you haven’t yet received it, you should soon. Watch your mail. It will be sent in a plain white envelope. Do not throw it away.
The 2025 debit card is white. And this year you will only receive one card, not two. The new white card can be used to pay for certain health plan benefits and it will also be loaded with the cash rewards earned from our Rewards & Incentives program.
For more details regarding your Benefits Mastercard®, see the 2025 information for your plan below.
Have questions? Call 541-768-7866 or toll-free 866-207-3182 (TTY 800-735-2900 or 711).
You have a prepaid debit card you can use to pay for certain dental, vision, hearing and over-the-counter items.
For details about what your card covers and how it works, select your plan year and plan below.
As a member of Samaritan Advantage Health Plans, you have an over-the-counter (OTC) benefit every quarter. This benefit allows you to get OTC products you may need. Be sure to use your Samaritan Advantage Health Plans Benefits Mastercard when placing your order. Simply order online, mail your completed order form or call 800-752-3730 (TTY 711). Your order will be shipped directly to your door.
Online Access to your OTC benefit is fast, easy and secure! Your Samaritan Health Plans OTC benefit website offers many convenient features.
You are able to:
Order online at SamaritanOTC.com.View your 2024 Over the Counter (OTC) Benefit Catalog (English).
This list is accurate as of Dec. 10, 2024. For a searchable, up-to-date list of network locations please login to the EBC portal by logging into MyHealthPlan.
Are you curious about your over-the-counter benefits? Review the drug list for qualifying items.
Over-the-Counter-Drug List (English)
If you purchased an over-the-counter item before you received your benefits card, your card did not work, or an item was not covered when you think it should have been, you can request reimbursement by completing this form.
Reimbursement Claim Form (English)
Do you need to replace a benefit card that was lost, stolen or not received?
Go to MyHealthPlan.samhealth.org, log in and then click on the button that says, “Benefit Card Login”. Once in the portal, you can report the first card sent as lost or stolen and a new card will be mailed to you. Another option is to contact Customer Service and request a new card be mailed.
If you are a new member, you will receive your card within a few weeks of your completed enrollment. Your card will be mailed in a plain white envelope, so please watch your mail so it is not thrown away by mistake.
Log in at myhealthplan.samhealth.org and click on Benefits Card login to view your balance. You can also check your balance 24/7 by calling 888-831-4668.
If your card is lost or stolen, call Customer Service at 541-768-7866 or toll free at 866-768-7250 (TTY 800-735-2900 or 711) for help ordering a new card. The old card will be deactivated once a new card is ordered.
For questions or assistance with your card, contact Customer Service at 541-768-4550 or toll free at 800-832-4580 (TTY 800-735-2900). Hours are 8 a.m. to 8 p.m. daily, Oct. 1 through March 31 and 8 a.m. to 8 p.m., Monday through Friday from April 1 through Sept. 30.
Do you have questions about how and where to use your Benefits Mastercard? Please read the answers to these frequently asked questions (English).
Page Updated 12/18/2024
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